What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth. For more details, please refer to our privacy policy to understand how we handle your personal information.
How do we collect information?
Confidentiality
Privacy Policy and Complaint Resolution Process
If you are not satisfied with the response, please contact us at info@rvgaue.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint. However, in some cases, it may take longer. For further details on how we handle your personal data, please refer to our privacy policy. If you are still unsatisfied with the response, you may contact us.